FAQs

Find answers to our most frequently asked questions.

Orders & support

We’re here to help you with any gift basket questions, orders, gift ideas, or problems. Have additional questions? Call us at (718) 497-8800 or email yona@swerseys.com

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Do You Offer the Option to Customize My Order?

This offer is valid for orders of 12 gifts or more.

Does Kosherline Gourmet Gift Baskets Ensure That All Its Products Are Kosher-Certified?

We ensure that our gourmet gifts are kosher-certified by the OU.

How Can I send a Gift Basket to Israel?

You can send a variety of gift baskets to Israel through https://basketstoisrael.com/. They offer a wide selection of options, including gourmet food baskets, wine and cheese baskets, and holiday-themed baskets.

What Are the Terms and Conditions for Requesting a Refund?

Refunds are currently not available for our products.

What Is the Estimated Time of Delivery for My Order?

We guarantee same-day shipping for orders placed before 2 p.m. EST, except on weekends.